Cookie Policy

Understanding how we use cookies and tracking technologies

Effective Date: August 7, 2025 | Last Updated: August 7, 2025

Introduction

This Cookie Policy explains how MworX AI ("Company," "we," "us," or "our") uses cookies and similar tracking technologies on our website at mworxai.com (the "Website") and in connection with our AI-powered insurance solutions and services (the "Services").

This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.

By continuing to use our Website or Services, you consent to our use of cookies as described in this Cookie Policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. Cookies contain information that is transferred to your device's hard drive and allow the website to recognize your device and store information about your preferences and actions.

Types of Cookies We Use

Session Cookies

Temporary cookies that expire when you close your browser

Persistent Cookies

Cookies that remain on your device for a specified period

First-Party Cookies

Cookies set directly by our Website

Third-Party Cookies

Cookies set by third-party services integrated into our Website

Similar Technologies

We also use similar tracking technologies including web beacons, pixel tags, local storage, and software development kits (SDKs) that collect usage analytics.

How We Use Cookies

Essential Cookies

Necessary for website functionality and cannot be disabled

Examples:

Session IDSecurity TokenLoad BalancerCookie Consent

Functional Cookies

Enhance your experience by remembering preferences

Examples:

User PreferencesLanguage SelectionTheme Settings

Analytics Cookies

Help us understand website usage to improve our services

Examples:

Google AnalyticsConversion TrackingHeatmap Analytics

Marketing Cookies

Used to deliver relevant advertisements and track campaigns

Examples:

Ad TargetingSocial MediaRetargeting

Detailed Cookie Information

Cookie NamePurposeDurationProvider
Session IDMaintains user session and authenticationSessionMworX AI
Security TokenPrevents cross-site request forgery attacksSessionMworX AI
User PreferencesSaves your settings and preferences1 YearMworX AI
Google AnalyticsTracks website usage and performance2 YearsGoogle
Ad TargetingDelivers personalized advertisements1 YearAd Networks

Your Cookie Choices and Controls

Cookie Consent Management

When you first visit our Website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences
  • Access detailed information about cookie types

Managing Cookie Preferences

You can update your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Accessing the cookie preference center through your account settings
  • Using the cookie consent banner when it appears

Browser Settings

You can control cookies through your browser settings. Here's how:

Google Chrome

Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox

Options > Privacy & Security > Custom settings

Safari

Preferences > Privacy > Cookie blocking preferences

Microsoft Edge

Settings > Cookies and site permissions

Industry Opt-Out Tools

You can opt out of certain cookies using industry tools:

  • Network Advertising Initiative: Consumer Opt-Out Tool
  • Digital Advertising Alliance: WebChoices Tool
  • European Interactive Digital Advertising Alliance: Your Online Choices

Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies will impair website functionality:

  • Cannot log into your account
  • Cannot access secure areas
  • Cannot complete forms and transactions
  • Cannot maintain session state

Functional Cookies

Disabling functional cookies may result in:

  • Loss of personalized settings
  • Repeated requests for information
  • Reduced user experience
  • Default language and theme settings

Analytics Cookies

Disabling analytics cookies will:

  • Prevent us from understanding user behavior
  • Limit our ability to improve the website
  • Reduce personalization capabilities
  • Not affect core website functionality

Marketing Cookies

Disabling marketing cookies will:

  • Reduce ad personalization
  • Limit conversion tracking
  • Affect retargeting campaigns
  • Not impact website functionality

California Privacy Rights (CCPA/CPRA)

California Consumer Rights

If you are a California resident, you have the right to:

  • Know what personal information is collected through cookies
  • Delete personal information collected through cookies
  • Opt-out of the sale or sharing of personal information
  • Receive equal service regardless of exercising your rights

Do Not Sell or Share My Personal Information

California residents can opt-out of the sale or sharing of personal information by:

  • Clicking the "Do Not Sell or Share My Personal Information" link on our Website
  • Contacting us at legal@mworxai.com
  • Using our cookie preference center

Updates to This Cookie Policy

Policy Changes

We may update this Cookie Policy to reflect changes in our cookie usage, new legal requirements, technology updates, or business changes.

Notification of Changes

When we make material changes to this Cookie Policy, we will:

  • Update the "Last Updated" date
  • Provide notice through our Website or email
  • Request new consent where required by law
  • Offer options to review and adjust preferences

Regular Reviews: We review this Cookie Policy annually and update it as necessary to ensure accuracy and compliance with evolving privacy laws.

Contact Information

For questions about this Cookie Policy or our cookie practices, contact us:

Email Contact

Cookie Policy Inquiries:
legal@mworxai.com

Data Protection Officer:
legal@mworxai.com

Phone Contact

Phone:
(423) 395-0966

Subject Line: "Cookie Policy Inquiry"
Response Time: Within 30 days

Compliance and Legal Framework

This Cookie Policy complies with applicable laws including GDPR, CCPA/CPRA, ePrivacy Directive, and state privacy laws (Colorado, Connecticut, Utah, Virginia, Tennessee, etc.).

Regular Audits: We conduct regular audits of our cookie practices to ensure compliance with applicable laws, accuracy of cookie descriptions, proper consent mechanisms, effective user controls, and vendor management with data protection obligations.

Last updated: August 7, 2025

© 2025 MworX AI. All rights reserved.